Associate Director – Private Equity Fund Services (Administration) - Aztec Jersey
Aztec Group provides a range of services in line with its core business. The purpose of this position is to manage teams who administer a range of Private Equity structures and work closely with the Jersey PE Operational Leads to support and lead on the delivery and proactive development of the Private Equity Fund Services customer proposition in a manner that is aligned to the Aztec Group brand values and strategic business goals.
A natural leader and expert in their field, the individual will play an important role in helping the business to meet its real potential. As an Associate Director and Operational Lead of client service teams, the individual will be required to manage client relationships through effective leadership of teams to deliver a superior standard of service in the market place.
+ Maintain and build client relationships and act as a higher authority client contact in the event of any issues within the client teams
+ Act as highest authority on day to day queries and as a four-eyes signatory on service delivery, ensuring company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
+ Participate in client fee negotiations and regular reviews of existing client relationships to ensure client satisfaction, proactively identifying and securing new service opportunities and taking appropriate action for any substandard service provision
+ Manage the requirements for a team/number of teams ensuring reporting deadlines are met, with oversight on planning, scheduling, and monitoring of workloads
+ Attend client board meetings and present periodic financial information
+ Provide directorship services to client boards
+ Lead or assist in the on-going development of systems and procedures to ensure the efficient, effective and controlled delivery of client services
Skills, knowledge, expertise:
+ Candidate will be ACA, ACCA or ICSA qualified
+ Considerable practical business and post qualification experience in the Financial Services sector with a focus on fund administration and/or accounting
+ Sound technical professional services knowledge (to be supported through the Aztec Academy)
+ Computer literacy and word processing skills are essential, including advanced proficiency in accounting tools, such as Microsoft Excel
+ Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts
+ Strong demonstrable experience in the day to day supervision of a team(s)
+ Evidence of full responsibility for major client relationship(s)
We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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