Senior HR Operations Officer - Aztec Luxembourg
The HR Operations service includes; HR Administration, HR Reporting, HR Systems and HR Operational procedures. The purpose of this position is to provide HR operational and administrative support to the HR team and across the Aztec Group.
+ Expert for all onboarding, lifecycle and administrative processes, and carry them out while continually assessing where processes can be streamlined, stopped or better managed to meet agreed SLA’s and KPI’s and support the use of technology and transition to becoming a paperless office.
+ Administer the day to day HR operational tasks and resolve queries, while encouraging a continuous improvement culture.
+ Become a super user of the current HR system and of any new system implemented, ensuring HR technology is used to its full potential to maximise efficiency in managing group employee data and HR services.
+ Ensure queries received via the HR inbox, by telephone or in person are resolved in a timely manner and provide support where complex issues arise.
Skills, knowledge, expertise:
+ HR operations related knowledge (ideally a minimum of 3 years’ experience in a similar role)
+ Experience working in an environment of continuous improvement and change
+ Proven experience and knowledge of HR technology
+ Exceptional numeracy and analytical skills
We will provide the training, both in house for relevant technical knowledge and also for professional qualifications to enhance both your professional development and ability to provide sound accountancy services. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients are at the heart of what we do.
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