Senior Administrator – Quality Assurance - Aztec Jersey
The Operational Resilience Team is a newly established cross-jurisdictional team within Aztec Group whose focus will be on Internal Controls, Quality Assurance, Facilities and Business Continuity. A core part of the COO Office, this team will ensure our operations remain robust and resilient to the changing environment in which we operate.
This position in particular will have a strong focus on the Quality Assurance element that the team is involved with.
+ Become a subject matter expert on our internal control environment
+ Assist with the coordination of the Internal Controls Working Group, to help produce reporting from the Working Group to the Operations Committee, one of the governance committees of the Group
+ Design and delivery of new controls and procedures in response to areas such as changes in regulation/legislation, feedback from the business, operational risk and technology changes
+ Assist with undertaking a systematic review of all policies, procedures and checklists to ensure they are robust, scalable and meet the business requirements
+ Implementation and design of a Quality Assurance plan across our first line of defence
+ Coordinate the testing in accordance with the plan, drafting reporting and designing and implementing recommendations based on the results
+ Work proactively with key stakeholders to help drive measurable improvements against areas identified in the reviews, to include specific training and development needs
+ Assist with the oversite of Aztec Group’s supplier oversight model to ensure all supplier relationships are monitored in compliance with Aztec Group policies
+ Be an active member of this new cross-jurisdictional team including acting as a mentor to junior staff
+ Contribute towards the business as a whole, for instance, in identifying improvements and efficiencies that could apply across the business and liaising with the Business Improvement Team, IT and Risk teams to implement
Skills, knowledge, expertise:
+ An understanding of operational risk and internal controls appropriate to a regulated financial services business would be an advantage
+ A broad technical understanding of a wide range of platforms and technologies
+ Knowledge of ISAE3402 controls testing would be an advantage
+ Experience in the design or delivery of a quality assurance programme would be an advantage
+ Strong alignment to Aztec Group values
The successful candidate would be expected to be studying towards or will have obtained professional qualifications supportive of the skills, knowledge and expertise set out above. We will provide further training for relevant technical knowledge and other skills necessary to excel in the role and to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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