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Amanda Miles,
Associate Director

Human Resources, Jersey

A senior member of our multi-jurisdictional HR team, Amanda is the HR business partner for our Corporate and Depositary Services and six support teams. Amanda is also responsible for the Group’s HR operations, managing employee matters in line with best practices and employment laws. In this role, she oversees continual improvements to Group-wide policies and procedures, risk reduction and improved efficiencies.

A member of our People Leadership Group, Amanda plays a key role in the development and delivery of the Group’s people agenda, working closely with client-facing and support teams.

Background and experience

Amanda joined us in 2017 as a Senior HR Manager, bringing with her extensive experience of human resources, management and personal development, as well as specialist knowledge of intellectual property law. After driving improvements across the Group’s people-focused operations, Amanda was promoted to Associate Director in 2019.

Prior to joining the Group, Amanda was HR Manager for Crestbridge. She previously spent six years at RBC, progressing from Learning Development Manager to Senior Manager of HR Services leading the Payroll, Benefit and HR Operations teams for the bank’s Channel Islands offices.

Between 2002 and 2009, Amanda worked for CPA Global, the world’s largest renewal provider of intellectual property, advancing from Service Account Manager to Client Service Centre Team Manager, leading client service teams in Paris, India and Jersey.

Qualifications

  • Master’s in Strategic Human Resource Management and Development from the University of Salford.
  • CIPD Certificate and Diploma in Human Resource Management from the Manchester Open University.
  • CMI Diploma in Management from Jersey Business School.
  • Qualification in Intellectual Property Law from the Institute of Trademark Attorneys.

Outside of the office

When she isn’t unwinding by walking, practising yoga, running, cycling or swimming, Amanda enjoys dining out and spending quality time with family and friends.


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