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Jev Fedorasko,
Associate Director

Luxembourg, Client Experience and Operations

Jev heads up our client experience team and is responsible for designing, implementing and overseeing initiatives that enhance the Aztec Group’s client experience. Jev works closely with the leadership and management teams to drive consistent strategic client relationship management across the Group.

A member of our Client Committee, Jev is based in Luxembourg with a Group-wide remit across all operational jurisdictions.

Background and experience

During her time with the Aztec Group, Jev has held a number of Group-wide positions, spanning business development, marketing and client experience. With 10 years’ experience in London, Jev relocated to Luxembourg in 2018.

Promoted to Associate Director in 2020, Jev’s most recent role change has seen her assume overall responsibility for the Group’s Voice of Customer Programme as well as the business development and marketing operations.

Before joining the Group as a Business Development Executive, Jev worked at KPMG Baltics, providing business analysis and market research support to clients in the financial services sector.

Qualifications

  • Diploma in Professional Marketing from the Chartered Institute of Marketing.
  • Diploma in Digital Marketing from the Chartered Institute of Marketing.
  • Bachelor’s degree in Finance from the School of Business and Finance – Riga, Latvia.

Outside of the office

With keen interest in psychology, Jev is one of the Aztec Group’s Mental Health First Aiders. Not one to sit still, Jev loves nothing more than to travel and push herself out of her comfort zone with different foods, cultures and perspectives on the world!


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