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Rob Jones, Group Head of Client Services

Since opening our Guernsey office in 2007, Rob has been instrumental in developing our award-winning service offering across the Group and establishing our unique management culture.

In 2007 Rob undertook the challenge of setting up our Guernsey office, which has since organically grown to over 120 staff and counting. Putting the success of the Group down to its independence and people, Rob reflects on the benefits of being owner-managed, “The buck stops with us, there are no far flung reporting lines, we aren’t beholden to a third party so necessary decisions can be made quickly.”

With a focus on private equity and venture capital funds, Rob oversees our client service offering across the Group. Discussing how values of our staff set us apart from the competition, Rob comments, “There is an unswerving desire to do things right. The quality, track record and knowledge that people have in the business allow us to apply best practices to our single platform offering across all jurisdictions.”

Rob applies the Group’s relationship led approach to everything he does, whether it is overseeing a complex client migration process, setting up the Aztec Academy (the children’s football team in this instance rather than our in-house training programme) or supporting various community events.

Rob is an associate member of the Institute of Chartered Secretaries and Administrators (ICSA).

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